Cancel a reservation The number of days before customers may cancel a reservation = 7 Greekbnb.live provides all required Api tools for payment methods between the Host account and the Guest account and has no responsibility for the financial dealings between the Hosts and the Guests,
Personal information and Cookies
Your privacy is very important to us. We appreciate your trust and is committed to protect all your personal data. This document describes how we use and process your personal data and how we use cookies. It also tells you how you can contact us in case you have any questions about your personal data or with cookies.The greekbnb.live offers travel related services online through websites and applications for mobile devices, as well as through other online platforms and social media but also partner websites. The following information applies to all of the above platforms. The greekbnb.live may amend its privacy policy and Cookies from time to time, so it is advisable to visit this page regularly to keep track of updates. If you disagree with this privacy policy and Cookies you can discontinue using our service.Personal dataWhat personal data does the greekbnb.live?When you are prompted to provide your name and your email. You might also be asked to provide your home address, telephone number, payment information, the names of traveling companions and your preferences regarding accommodation.To manage your bookings easier, you can create a user account. So, you'll be able to save your settings, view previous reservations and manage your future reservations.When you visit our websites, even if you don't make a reservation, we collect certain information such as your IP address, the browser and information about your computer's operating system, the version of the application, the language settings and pages you have open. If you are using a mobile device, we may also collect information such as your device IDs settings and features related to the device and data width/longitude. When booking, our system records the way and the website from which the reservation was made.
Why does greekbnb.live collect, use and share your personal data?Reservations: primarily use your personal data to complete and to make your reservation online and to promote the reservation details on each property.Customer service: we offer international customer service 24/7, from our local offices in English and Greek Lang. When you share your information with our customer service staff, we can respond when you need us – and even help you find the perfectproperty and to respond to questions about your reservation.Customer reviews: we use your contact information to ask you to make comments after your stay. So you can help other travellers to choose your ideal property.Account management: our website provides the ability to create a user account. Formanagement use the information you provide to us, allowing you to manage your bookings, take advantage of special promotions, to make future reservations and manage your personal settings. These settings allow you to keep and share lists and photographs, to see properties that you seek in the past and other information that you have given for properties and destinations. Also allow you to see comments that you submit to properties. If you want you can share some information on the user account, creating a public profile that is associated with either your first name or username of your choice. The information you share with him how to include your photo, the names of the properties that you have resided, your lists, your plans for future trips, the comments that you made, and other information about accommodationsand destinations.Promotions:Based on the information you share with you, can appear in both the personalized offers website and applications of greekbnb.live but also to third-party websites and social media. These may be special offers for bookings directly on the greekbnb.live website or third-party promotions or products that we believe may be of interest to you.If you believe that any particular offer you may be interested, can contact you evenby phone.Other communications: you may occasionally contact you via email, by mail, by telephone or message in your mobile phone, depending on contact details that you have shared with us. This can happen for several reasons:You may need to respond to and manage requests that you submit.If you have not completed your booking online, we may send you a reminder email to continue your booking.
We believe that this additional service is useful since it allows you to continue your booking without having to search the property nor to fillall your reservation details by the authority.When using our services may send you questionnaires or to invite you to make comments about your experience of the greekbnb.live.We may also send you other material associated with your reservation, such as ways to contact greekbnb.live if you need help while you are away or information that may be useful in planning your trip or to take advantage as much as possible. We may also send you material that relates to your future reservations or summary of your previous bookings that are made via greekbnb.live.Market research: sometimes we ask our customers to participate in market research.Any additional personal information you provide to us for the purposes of market research will be used only with your consent.Detect and prevent fraud: we may use your personal data to detect and prevent fraud and other illegal or undesirable activities.Improve our servicesKey definitions :
"Guest" means a person who requests from a Host a booking of an Accommodation via the platform, or a Member who stays at an Accommodation and is not the Host for such Accommodation.
"Host" means a person who creates a Listing via the platform.
"Listing" means an Accommodation that is listed by a Host as available for rental via the Site, Application, and Services.
"Member" means a person who completesgreekbnb account registration process, including but not limited to Hosts and Guests, as described under “Registration of account with greekbnb” and becoming a member
How social media uses the greekbnb.live?Use social media to promote the properties of our partners and to promote, facilitate and improve our own services. For example, we have incorporated social media plugin on its website greekbnb.live. So when you click on one of the buttons and subscribe with your account from social media, information is shared on social mediaprovider and possibly appear in your profile similar to be communicated to the other members of your network.We also give you the ability to connect to the greekbnb.live with your accounts on social media. The provider of social media networking you will be able to tell you more about the use and processing of your data in similar cases.
How greekbnb.live share your data with third parties?In some cases, we may share your personal information with third parties.The property you booked: in order to complete your booking, you need to transfer the relevant reservation details on property where you made the booking. This may include information such as your name, your contact information, payment information, the names of guests travelling with you and preferences specified when booking.Third party service providers: we may use third party ypiresiewn providers to process your personal information on our behalf for the above purposes. For example, we may use service providers to send booking information on our behalf in the property you have just made a booking, or can advise third parties to contact you. When abooking so requires, it may also work with third-party providers to facilitate the payment and payment guarantees. We also work with third party ad networks to promote accommodation and services on other platforms, or include third party providersfor analytical purposes.
